Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Times Paw Sanctum ships worldwide. Because our products are fulfilled through international suppliers, please allow the following estimated delivery times:
- United States: 7–20 business days
- Canada, UK, Australia: 10–25 business days
- Rest of World: 14–30 business days
Delays may occur during peak seasons or due to customs processing.
Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
Customs & Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in our pricing.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at [your support email] and we'll investigate right away.